Before addressing any bug to AweSync, please read compatibility notes for Lotus Notes and Microsoft Windows, specifically Vista and Windows 7.
Most complex compatibility issues are related with Lotus Notes COM subsystem. So, even if your Lotus Notes Client is not officially supported but successfully works with your Windows 7 or Windows Vista system, any programs which operate with Lotus Notes via COM (like AweSync) may not work.
Below are several links from IBM site, which describe compatibility issues and possible ways to resolve.
- Windows 7 is not supported by Lotus Notes 7.0, 8.0, 8.5.
Windows 7 (...) certification testing is currently underway targeting support for Notes 8.5.1 Fix Pack 1 in January 2010. As part of this release, Notes 32-bit will be supported on Windows 7 64-bit.
http://www-01.ibm.com/support/docview.wss?rs=475&uid=swg21385293
- 64-bit edition of Windows Vista is not supported by Lotus Notes 7.0, 8.0, 8.5
http://www-01.ibm.com/support/docview.wss?rs=0&uid=swg21252343
- Vista with UAC (User Account Control) is supported only starting from version 8.01, but requires multi-user installation.
If Domino Designer and Administrator are installed (which requires single-user installation), then special steps during installation are required.
Also please note, Windows 7 has the same UAC feature and it's enabled by default.
